Finding the point of supply
For an overhead connection it is normally the connection on Ausgrid's street pole: the last bit of Ausgrid's kit is the fuse and clamp on that pole. The cable that leaves it and comes to your house is yours. For underground, it is the pit or pillar at your boundary; the cable from there to your switchboard is yours.
What that makes you responsible for
- The service line (the cable in the air or in the ground)
- Any private pole it passes through
- The point of attachment: the bracket and insulator on the house
- The consumer mains from there to the switchboard
- The meter panel (the meter itself belongs to the retailer's metering provider)
- Keeping trees clear of all of the above
What Ausgrid looks after
- Street poles and street lines
- The transformer and the network fuse on the street pole
- Pits and pillars in the footpath
- Vegetation around the street lines
Why it matters
Because when something on your side fails, Ausgrid will not fix it, and a general electrician cannot. It is Level 2 work. That is true for storm damage, for a sagging line, for a rusted bracket and for a defect notice. See overhead service lines, point of attachment repairs, and the guide to private poles.
