Storm damage to your power line: what to do in the first hour
A safety-first checklist for the moment after the storm, and who to ring in what order.
Read the guide →
General electrical services
Storm Damage Electrician & Fault-Finding on the Central Coast
Tree on the line? Burning smell after a storm? Power out but Ausgrid say the network is fine? We attend 24/7, diagnose and repair.
5.0/5 Google6 Google reviews
ASP AccreditedAll 4 Ausgrid categories
$20M LiabilityPublic liability cover
24/7 EmergencyResponse in 30-60 min
Central CoastGosford to Budgewoi
About this service
East coast lows and summer storms regularly take Central Coast overheads down, pull service lines off brackets and strand properties without power. Because most storm damage is on the network side of your meter - service lines, POAs and private poles - it takes a Level 2 ASP to assess and repair. We run a 24/7 emergency service, usually on-site within 30-60 minutes across the Coast.
When you need it
- A tree on the service line or pole
- Power out at your place but the rest of the street is OK
- A burning-plastic smell from the meter box
- Flickering lights after a storm - sign of a partially broken connection
- A damaged POA after high winds
What's included
- 24/7 response across the Coast
- Live-working qualified technician on each call-out
- Immediate make-safe plus temporary supply where possible
- Full repair and CCEW as a follow-up attendance where needed
Common questions
Frequently asked
Do I call Ausgrid or you first?
Both - Ausgrid to report a network-side fault, us to attend. If it turns out the fault is on the network (Ausgrid's side), we'll tell you on site and stand down.
What should I do until you arrive?
Stay well clear of any fallen wires. Turn off the main switch if it's safe to do so. We'll give you specific guidance on the call.
Read before you book
Guides that answer the common questions
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Learn moreLevel 2 job on your plate? Let's sort it.
Call directly or send a photo of your defect notice, pole or switchboard for a fast indicative quote.