Where the week goes
| Step | Typical timing |
|---|---|
| Photo and indicative price | Same day |
| Site inspection and fixed quote | 1 to 3 days |
| Ausgrid notification and scheduling | 3 to 5 business days |
| The work | 1 day, outage of 2 to 4 hours |
| CCEW and close-out | 1 to 2 days |
What makes it longer
- Storm season, when every Level 2 on the Coast is booked
- Rock in the footing, which can add half a day
- Traffic control approvals for street-side poles
- Discovering the service line or meter panel also needs work
What makes it shorter
- An urgent defect notice, which we prioritise
- Good access and a standard pole
- Having photos ready on the first call
The day-by-day version is in our defect to sign-off timeline. The service itself: power pole replacement.



